If you are exporting a geometry from Rhino software to upload to Ingrid Cloud, here are some instructions to follow. This configuration will avoid the creation of unnecessary triangles which, consequently, will create a heavier than necessary file size.
For models set in millimeters, the Polygon Mesh Detailed Options correct configuration is:
Ingrid Cloud supports 11 file types, and all uploaded file will be converted to STL prior to the simulation. Removing unnecessary features and details will speed up the simulation time.
Supported geometry formats are STL, STEP, IGES, DWG, DXF, IFC, IFCZIP, OBJ, ASC, LAS, 3DS